Tuesday, October 20, 2015

Argh - It Still Hertz!

Ha. Electricians joke-books are fairly rare. Yeh so my humour doesn't get any better and Scottish Power are still....consistent.

Not only did they send us a letter in the last week or so begging us not to go, now they've sent us a bill for the account they haven't closed. They've put my name at the top of the bill so it's not like they don't know who they're mistakenly trying to bill.

Let me rewind the clock: We used to have an account with SP at the old house and after all their flannelling around I told them I didn't want to take our account with us to the new address.

Of course they knew better than us and ignored that request leaving our beleaguered energy supplier to wrench control of the supply from them. I feel sorry for our new supplier - we deliberately moved away from the big six and haven't regretted it for a moment. It's cheaper and we still have gas and electric. Pretty simple relationship.

However after a call with our new supplier, Spark, it seems that SP are just ignoring them completely. Spark sent them a request to re-acquire the supply, which has now been successful on one of the supplies but now they're not getting any response at all from SP. It's not really fair to say that Spark are our new supplier either as we've been living here for most of the year now.

I told the Spark representative that I think they're just sulking. They've been told we don't want to be friends any more and they've taken their ball away.

During the discussion I pointed out that we had contracted the new supplier to supply us gas and electricity; we would not be getting in touch with SP to sort it out. After this incident I may send them a notice before action - we told them where to go before we moved out of the old house and there's just no way we'll be paying them a penny more.

We've been paying the new supplier since signing up so we're happy that this is between the energy companies but ... it's probably time Scottish Power to stop resisting (yes another electrical joke). At least we're staying positive (aha! on a roll).